4x4outfitters.com returns must meet all of the following guidelines below (see also: terms and conditions). All returns must be accompanied with the following information in the box:
Please include the following information:
4x4outfitters.com will only accept return items that:
Terms and conditions:
4x4outfitters.com must be notified within 30 days of receiving the merchandise of any returning parts.
15% restocking fee may apply on all non-defective merchandise returned. 15% fee waived if exchanging an item. Special order items cannot be returned for refund.
If your package was damaged by UPS you must call UPS at 800-742-5877 or if delivered by another carrier, contact Vintage Jeeps, Inc. at 979-387-3388 for further instructions.
If damaged by carrier, you must notify carrier Immediately to ensure compensation. Tracking number is required. The tracking number is on the label on the box.
Shipping will be refunded only in those instances where the return is a result of our error. Orders sent Internationally, to Hawaii, or Alaska, will not be credited for shipping unless authorized by our customer service staff. Customs charges/import duty tax incurred by your country, will be paid by the consumer. In the instance the tax was refused: Shipping will not be credited and the restocking fee applies.
Returns that do not meet the terms and conditions above, and are returned to Vintage Jeeps, Inc. without prior notice, will become property of Vintage Jeeps, Inc.